warning_text

products
Series
our_brand
  • about_smok
  • corporate_info
  • honor
community
  • new_and_event
compliance
  • pmta
  • tpd_file
  • combate_underag_use
support_link
  • faq
  • trouble_shooting
  • after_sales_service
  • product_verification
  • manuals_documents
  • ivps_tour
store
When you find your novo / novo 2 leaking or auto-firing?

As the above mentioned models are designed based on portable conception, they actually not have any button on them, only the air switch.

 

The air switch is very sensitive to pressure, once there is any water vapour they will feel it and work which looks like it is auto-firing.

 

When you meet same problem, please kindly remove the pod and clean the water vapour generated by the vaping after you complete your vaping tour each time, this method can also resolve the problem of leaking.

 

Please let us know if you find the pod is really leaking a lot at the first time of using, here is the link for your reference.

 

https://www.smoktech.com/after-sales/channel


Thank you for your support of SMOK.